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"From the very first inquiry contact with CLL, all the way through to flipping the switch on the new fixtures, they treated us as if we were their biggest client, even though we were only potentially a two fixture sale. Thanks to the whole team there for the absolutely fantastic experience of dealing with true professionals and customer service experts. The expertise and technical guidance provided, redirected us away from earlier options that we had independently explored, which would not have achieved our goals. Working through the selection process with Peter, the correct fixture was identified, which delivered on both of our objectives. An increase in brightness and a much more even, consistent illumination of the entire width of the area needing to be lit. Terrific outcome and a 50% power consumption reduction expected. 100% satisfaction achieved. Thank you Commercial LED Lights"
"The customer service experience was exceptional. From the phone conversations and advice on what product to buy and the follow-up after the purchase on how to install.
I had individual things I needed to get clarified that were part of my learning experience of the product. The staff proactively reached out to me, was willing to exchange photos so I could explain my questions, and walked me, step-by-step, through the installation process.
Fabulous company to do business with! They are the true gold star of customer support."
"First, they offered to do a lighting analysis free of obligation while I was just browsing their website. The did several iterations for me and the results were very helpful in deciding the type and quantity of lights for a remodel. After ordering lights, I realized that I might not be home when they were going to be delivered so one of the folks managed to get the shipping address changed even though it was shipping from some place other than their warehouse. All in all, I'd say these people go above and beyond to provide customer service. Plus their prices are quite competitive."